Corporate
Travel Services
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1. Guaranteed Lowest Fare - Bradford Travel will guarantee that the ticketed price is the lowest available fare at the time of booking. If a lower fare is discover you will be reimbursed for the difference.
2. Delivery - Travel documents and confirmations will be hand delivered or sent to your office/home via Next Day Air Delivery. (No Charge) 3. Toll-Free Reservation Number allows you to make or change travel arrangements from anywhere in the U.S. without additional cost. 4. Satellite Travel Program - This optional service will allow your business to benefit with in-house computerized travel coordination, with staff and equipment provided by Bradford Travel. (Minimum annual travel volume required) 5. Internet - Bradford Travel has developing a web site for our customers to access reservations, flights, prices, hotel, car, and other detailed travel information. www.bradfordtravel.com 6. Flight Insurance - $100,000 automatic flight insurance with every ticket. 7. Hours of Service - Bradford Travels reservation service is available 8:30AM - 5:00PM (Mon-Fri.) and 9AM - 12 (Sat.). If you need emergency reservations our 24 Answering Service will supply an emergency phone number to contact. 8. Consortiums - Bradford Travel belongs to the Airline Reporting Corporation, International Airlines Travel Agent Network, National Tour Association and Travelsavers. These organizations give Bradford Travel combined buying power and clout to negotiate huge volume discounts for our clients. It also allows us to provide our corporate customers with superior service wherever their branches or divisions are located. 9. Hotel Reservations - Whenever a hotel request is made, Bradford Travel will seek properties that provide Corporate discounts. Confirmations are provided with the name of property, the location of property, the telephone number, reservation number and the rate quoted.
10. Rental Vehicles - Bradford Travel always searches for super saver rates in whatever car rental company our clients prefer. Any corporate account numbers are automatically added to your reservation. 11. Monthly and/or Quarterly Reports - Bradford Travel provides monthly and/or quarterly reports to assist in travel management. Example: Itemized passenger reports, Cost savings reports, Quarterly report as well as any other reports needed. |
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12. Quality Control - Bradford Travel will provide strict quality control to insure that our clients receive the best service and price. In the event that the lowest applicable fare is not used, credit will be made to the next monthly statement. In addition to the strict quality control in which all tickets must pass, Bradford Travel provides an ongoing review of tickets. We review all tickets which have already been issued for any fare decreases. In this event there is a decrease, Bradford Travel will recall tickets and request a credit from the airline for difference in the airfare. 13. International Travel Services - Bradford Travel's international travel consultants can arrange international travel to include air reservations, rail, steamship, hotel accommodations and rental car services. We will also include: information on foreign currency exchange rates, baggage requirements, custom regulations and obtain the necessary international documentation for the traveler when required.
14. Traveler's Itineraries - Each ticket envelope will contain a detailed itinerary for the traveler which will include name of carrier's, flight number, departure/arrival times, type of equipment, class of service, and meal served. The itinerary will also include, frequent travelers number, name of reserved hotel, rate quoted, hotel telephone number, complete address and confirmation number. Rental car information is also detailed on the itinerary. 15. Customer Service - This is the method by which Bradford Travel provides for greater responsiveness to its clients' needs. We will assign a customer service representative to be the direct liaison with Corporate Accounts. The responsibility of the Customer Service Representative will be to meet with these clients on an "ongoing" basis and review operations and procedures in order to insure continuing "excellence service." 16. Convention Services - Bradford Travel will negotiate large volume discounts with the airlines, hotels and car rental companies. Our toll-free reservation numbers allows the client to access these discounts from anywhere in the country. With large volume, free airline tickets and hotel rooms are available.
17. Special Corporate Discounts - Every agent at Bradford Travel is trained to save your company money. Some of our savings methods include: Rebates / Overrides, hard dollar discounts, airline incentive programs, senior discounts ... 18. Many Other Service - Just ask your account representative for other services Bradford Travel has to offer... **REMEMBER** Unlike our competition, there is "never" any charge for our services!!
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